RETURN POLICY

At Mimish, we strive to ensure that you are completely satisfied with your purchase. If for any reason you are not happy with your order, we offer a straightforward return policy to make the process as easy as possible.

How to Return an Item

Contact Us

To initiate a return, please email us at returns@mimishdesigns.com. Include your order number, the item(s) you wish to return, and the reason for the return.

Return Shipping

Customers are responsible for paying return shipping costs unless the product is damaged. If you prefer, Mimish can provide a return shipping label using our discounted shipping rates, and the fee will be deducted from your refund.

Damaged Items

If your product arrives damaged, please contact us immediately at returns@mimishdesigns.com. We will replace the damaged item at no additional cost to you. Please provide photos of the damage along with your order details.

Original Packaging

 All returns must be in their original packaging and in the same condition as received. This ensures that the item is protected during transit and can be resold if applicable.


Refund Process

Receiving Your Return

Once we receive your returned item, we will inspect it to ensure it meets our return criteria.

Processing Your Refund

Refunds will be issued within 5 business days of receiving the returned item. The refund will be credited to the original payment method used for the purchase.

Deduction for Return Shipping

If you used a return shipping label provided by Mimish, the return shipping fee will be deducted from your refund amount.


Important Information

Return Window: Please initiate your return within 30 days of receiving your order to be eligible for a refund.

Non-Returnable Items: Certain items may be non-returnable due to hygiene or safety reasons. These items will be clearly marked on our website.

Refund Timeframe: Depending on your bank or credit card provider, it may take additional time for the refund to appear on your statement after we have processed it.

If you have any questions or need further assistance, please don't hesitate to contact us at returns@mimishdesigns.com. We are here to help and ensure you have a positive shopping experience with us.