1. You can exchange an item as long as it is unused and in its original product packaging. Please note that all Sale items are Final Sale, no exchanges or returns.
2.In order to begin the Exchange process, please call Customer Care at (800) 674-3201 or emailreturns@mimishdesigns.com
3. Please reference your original order number and item that you will be exchanging
4. Once the warehouse has confirmed receipt of the requested exchange item and has verified the item(s) is in its original product packaging and unused condition, your exchange item(s) will be shipped. Any items received outside of the above noted parameters may not be eligible for a full refund and may be charged a restocking fee.
5. You may need to provide credit card information to process shipping costs and any possible price adjustments. Once the item ships, you will receive new shipping and tracking information.